CONTENTS
OF:
WHAT YOU CAN DO
Visitation Hints
How to
Organize a TANHR Unit
Family
Councils
|
WHAT YOU CAN DO
WE CARE
We are an all-volunteer
organization, and are simply compassionate individuals interested in the care of senior
citizens or loved ones residing in nursing homes. This organization is working for better
care of nursing home residents. The ways we do this are:
> Sponsoring meetings of interested persons in each region of Texas
> Sponsoring educational programs with speakers who know the rules and
regulations and how they are applied to nursing homes
> Speaking to groups such as Family Councils in nursing homes, civic groups,
church groups and other charitable organizations
> Writing press releases to be distributed through newspapers
> Participating in radio and TV programs
> Establishing TANHR Units
> Writing letters to encourage interest in nursing home laws
We would like to have your help in setting up a TANHR Unit in your area. We will work with
you to:
1] find a suitable meeting place
2] set a date
3] find a reporter from the local newspaper who is interested or will interview you
about the meeting
4] get an announcement of the meeting in the newspaper
5] invite as many people as possible (contact family council president for a list)
6] see that refreshments are furnished
7] find a speaker
This needs to be done so that we can make the legislators aware that we are
interested in the laws that will be enacted during the next session of the legislature. We
must be active, or the good that came from Senate Bill 190 (75th legislative session) will
be canceled by laws that will be introduced by the nursing home industry.
__________________________________________________
WE ADVOCATE
We provide
a voice for those who cannot arise from their beds or wheelchairs to speak for themselves.
We stand up for them in the legislature, in nursing home offices, in agency
offices, in community organizations, churches, television and radio studios - any place
where others will listen. We advocate and we act to arouse public interest and
response to the vital needs of all nursing home residents.
WE
FOCUS ON RESIDENTS Uppermost in our minds are the RESIDENTS,
their care and dignity. Yes, we always need donations (our only funding source); we have
important programs and agendas, but we regularly remind ourselves that the RESIDENT is
TANHR's reason for being.
For more information about TANHR, what we do
and how we can help, call (972)572-6330 or call Toll Free (888)TANHR4U [(888)826-4748], or
explore this site.
CALLING ALL ADVOCATES
Texas Advocates for Nursing Home Residents is calling for all advocates to
become active by demanding that there be good quality of care in nursing homes in Texas.
There are many ways to accomplish this:
One of the simplest ways is to visit a nursing home.
Volunteering in a nursing home comes next.
Family members of residents in a nursing home can organize
a Family Council.
People in communities can organize TANHR Units.
There is power in numbers. It is going to take all of us to work toward the goal of
improving Quality of Care in nursing homes.
Nursing home owners and operators must be held accountable for the
conditions in their nursing homes. We must stand up for the laws, rules and regulations
that we now have and not let them be watered down.
You can make a difference!
If you would like to be a TANHR activist,
call 1-888-826-4748.
CALL 911
when there is
abuse and neglect in nursing homes.
Federal and state laws require a report to police when abuse is observed. Calling 911 is
effective because someone comes immediately before there is contamination of the evidence.
Take your responsibility seriously -- call 911.
VOLUNTEER
You can make a difference. Maybe you can't solve the
problems of the world or even your community, but you can be part of the solution by
reaching out to nursing home RESIDENTS. They need love and light in their
lives. You can give them a little bit of both.
Why
Volunteer?
º Lighten the resident's day with a different face and some individual attention.
º Help residents find meaning and importance by giving the priceless gift of
listening.
º Be another pair of eyes and ears to create better care for residents.
º Give emotional and spiritual uplift to those who are lonely and despairing.
º Help residents see that they are still members of the community and that they are
not abandoned by others.¹
How you
can volunteer
º Contact the activity director in the
nursing home of your choice and inform them of your desire to help. Most activity
directors are delighted to have a helping hand and a fresh smile.
º Volunteer to visit a resident, especially one who has no family or friends
visiting them. It is imperative that you check with the activity
director or other nursing home staff to get permission to visit and to identify
appropriate residents.
Call
our (TANHR's) office We can help you
find and/or realize volunteer opportunities. Our phone is toll free -
(888)TANHR4U [(888)826-4748]. Call us, explaining your interest and
location.
Compassionate
Companions If you are interested in
a long term or greater commitment to visiting nursing homes, Compassionate Companions can
help you. This organization is located in Dallas and periodically provides workshops
to assist volunteers to learn about visitation. Call (214)823-2583 or call the TANHR
office and we can help you link up with these beautiful people.
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VISITATION
HINTS
Who needs your visit?
º Residents who are newly admitted and who need to
know that they are welcome and not alone
º Residents who are socially isolated because family lives at a distance or cannot
provide on-going support for some reason
º The terminally ill who tend to be isolated in our society and often fear being
abandoned
Hints for visitations
º Empathize by hearing what is being said and
listening to feelings, and seeing the world through the resident's eyes. Empathy is
not sympathy.
- Empathy: "What has happened makes you sad."
- Sympathy: "What has happened makes me sad, too."
º Honor the resident's time commitments; e.g. for activities, meals.
º Make a determination regarding the resident's fatigue factor and time visits to
match.
º If the resident is your parent, and you have siblings who do not or cannot visit,
ask them how much they expect you to visit and decide what you can do.
º Hold a hand, put your arm on a shoulder, but only if you genuinely want to and
you think the resident will feel comfortable if you do so. Touch the person gently.
º Since a nursing home is the resident's home, knock before entering the room.
º Try to guide the conversation to positive topics and toward tasks the resident is
able to perform.
º Treat the residents with respect and as adults, without patronizing them as
children even if they are disoriented or confused.
º Don't show alarm at the resident's condition or say things like "poor
you" or "how awful."
º Don't belittle the person's feelings or "preach" or give unsolicited
advice.¹
¹ By Permission: based on
material provided by Compassionate Companions, 6255 E. Mockingbird Ln., Dallas, TX
75214, (214)823-2583.
HOW TO ORGANIZE A TANHR UNIT
What is a
TANHR Unit?
A TANHR Unit is an organized group
of people composed of families and friends of people who reside in one or more nursing
homes in a given area of Texas. Remember, TANHR has people who can assist you in
forming a TANHR Unit.
Four
Goals of a TANHR Unit
- To educate families and friends to
be better consumers
- To give families a voice as a
group to improve conditions in the nursing homes
- To improve the quality of life for
nursing home residents in the area
- To give moral support to families
and friends of nursing home residents
How to start a TANHR Unit
- Plan an introductory meeting
- Promote the meeting by using
newspapers, telephone calls, mailed invitations, and/or word of mouth contact .
- Make this an informative meeting .
- Election of officers can be held
at this time, or a temporary chairman can be in charge until an election can be held at a
later date. Officers: The officers of the organization may be Chairman,
Co-chairman, Secretary-treasurer, and other officers as needed.
Who can start a
TANHR Unit?
Family, friends, churches, clubs, or anyone
interested in improving the well being of nursing home residents can start a Unit of Texas
Advocates for Nursing Home Residents.
Guidelines for Effective
Meetings with Sample Agenda
An effective meeting is one in which the agenda
includes business, information, discussion of concerns and a time of socializing.
Guidelines
- Plan each meeting in advance.
- Choose an appropriate meeting place. Try to find
one where there is no charge.
- Introduce those attending the meeting for the
first time.
- Have a good program planned. (Speaker, round table
discussion, etc.)
- Have an agenda and distribute it to everyone.
- Let there be discussion, but keep it within
reasonable time limits
- Use parliamentary procedures to insure a fair and
efficient meeting.
- Give each member an opportunity to be heard.
- Ask for questions.
- Curtail irrelevant debates between members.
Suggest they resume their discussions after the meeting.
- Maintain minutes of each meeting.
- Refer to past minutes, purposes, or bylaws if
disputes or misunderstandings arise.
- Start and end on time.
SAMPLE AGENDA Welcome
Approval of minutes
Action since last meeting such as: Legislative
report, Need for member participation in activities, Steering committee report,
Introduction of speaker
Plans for next few months
Concerns and suggestions
Closing
Reminder of date and time of next meeting
Coffee, cookies and socializing
FAMILY COUNCILS
You can join or form a Family Council at the nursing
facility where you are a resident or where you have a loved one or friend who is a
resident. Below is information to help.
- In 1987 The United States Congress passed the Nursing
Home Reform Act that states the rights of families to organize and participate in a family
group in the facility. If such a group is organized, the facility must provide a place for meetings.
The purpose of the family council is to protect the residents, to improve the quality
of care of the residents, and to have a voice in making decisions that affect the
residents. The leader of a family council should be enthusiastic and be a motivator
to make positive changes for residents.
- The family council elects officers, appoints committees,
sets meeting dates, and focuses on programs, projects, and support to family members.
- Families working together will improve the quality of
life of the residents and the image of the facility.
- Activities of a Family Council:
° Sponsor educational programs such as:
Nursing home regulations
Nursing home legislation
Resident Care Plans
Discharge of residents
Results of last official (state or federal) survey
Roles of facility staff
° Entertainment for residents - Solicit programs such as:
Musical programs
(school children, churches, symphony, etc.)
Clown Acts
Holiday parties
° Grievance Committee:
The grievance committee plays an important role. The
committee lists the issues and concerns of the family members and presents the list to the
administrator. The administrator must review the list and work to resolve the issues
and concerns. The committee then presents at the next meeting a report of actions
taken.
- TANHR organizes and speaks to family councils in Texas.
Call TANHR for a speaker for your next meeting.
- [The above material on Family Councils was compiled
by the Founder of TANHR, Lou O'Reilly.]
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MEMBERSHIP
TANHR needs your support. Our only
source of funding is through membership contributions and other donations.
Your contributions enable us to maintain this Web
site and our office, as well as other activities. We depend solely on the generosity
of people like you to continue much of our work. We appreciate your help, and
suggest you use a form like this:
I am enclosing [$25 or $50 or other].
Name___________________ Telephone_________
Address___________________________________
E-mail____________________________________
Donation in memory of_______________________
or in honor of_____________________________
Please make
your check payable to TANHR and send to the
address below. A brochure about TANHR is available upon request. |
